Terms of Service

WeddedWayprovides wedding websites, guest management, planning tools, and related features for couples (“you”, “Organiser”) and their guests. The Service is available at weddedway.com, app.weddedway.com, and subdomains of wedded.me.

WeddedWay

You must be at least 18 years old to create an account.

You are responsible for keeping your login details secure and for all activity under your account. Tell us promptly at enquiry@weddedway.com if you suspect unauthorised access.

Information you provide must be accurate. You may not impersonate others or use the Service for unlawful purposes.

We offer a free tier with limits (such as guest count) and optional premium subscriptions with additional features. Current limits and pricing are shown on our Pricing page.

Premium subscriptions are billed in advance via Stripe. Subscriptions renew automatically unless cancelled before the renewal date through your billing settings in the dashboard (Stripe customer portal).

Cooling-off period. If you are a consumer in the UK or EEA, you normally have 14 days to cancel a distance contract and receive a refund. However, if you ask us to start the premium service immediately, you acknowledge that you may lose the right to cancel once digital delivery has begun, to the extent permitted by applicable law.

Cancelling a subscription. You can cancel auto-renewal at any time from your billing settings. Cancellation stops future charges; you keep premium access until the end of the current paid period.

Refunds. Except where required by law, payments are non-refundable once a billing period has started. If you believe you were charged in error, contact enquiry@weddedway.com within 14 days and we will review your case.

Downgrading. When premium ends, your account reverts to the free plan. Features above free limits may become unavailable; we will not delete your wedding content solely because of downgrade unless storage or plan limits require it (we will give reasonable notice where possible).

You retain ownership of content you upload (photos, text, guest lists, and similar). You grant us a limited licence to host, display, back up, and process that content solely to provide the Service.

You are responsible for ensuring you have a lawful basis to collect and share guest personal information, for providing any required notices to guests, and for responding to guest privacy requests. You must not upload unlawful, offensive, or infringing material.

We may remove content or suspend accounts that violate these terms or applicable law, or that pose security or legal risk.

Where you upload or manage guest personal data, you act as data controller and we act as data processor. We will:

• process guest data only on your documented instructions (using the Service);
• implement appropriate security measures;
• assist with data subject requests where reasonably possible, via your account tools or support;
• use sub-processors listed in our Privacy Policy;
• delete or return guest data when you delete your wedding site or account, subject to backup retention and legal obligations.

Further privacy details are in our Privacy Policy. Data protection queries: enquiry@weddedway.com.

You must not:

• use the Service to spam, harass, or distribute malware;
• attempt to access other users' data or bypass security;
• scrape or overload our systems without permission;
• use the Service for non-wedding commercial purposes without our agreement;
• upload content that infringes intellectual property or privacy rights.

We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice where practicable. We may update these terms; continued use after changes take effect constitutes acceptance. Material changes will be communicated via the website or email.

Nothing in these terms limits liability that cannot be limited under applicable law (including death or personal injury caused by negligence, or fraud).

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of the Service. Our total liability for claims relating to the Service in any 12-month period is limited to the greater of (a) amounts you paid us in that period or (b) £100.

The Service is a planning tool. We are not responsible for wedding vendors, guest behaviour, or decisions you make based on information in the Service.

You may stop using the Service and delete your account at any time from account settings. We may suspend or terminate accounts that breach these terms or create risk for us or other users.

On termination, your right to use the Service ends. Sections that by nature should survive (liability limits, governing law, data accrued before termination) continue to apply.

These terms are governed by the laws of England and Wales. Courts in England have exclusive jurisdiction, except that consumers in Scotland, Northern Ireland, or the EEA may also have mandatory rights in their home country. Please contact us first at enquiry@weddedway.com — we will try to resolve concerns informally.

WeddedWay — enquiry@weddedway.com.