Terms of Service

WeddedWay provides wedding websites, guest management, planning tools, and related features for couples (“you”, “Organiser”) and their guests. The Service is available at weddedway.com, app.weddedway.com, and subdomains of wedded.me.

Wedded Way

You must be at least 18 years old to create an account.

You are responsible for keeping your login details secure and for all activity under your account. Tell us promptly at enquiry@weddedway.com if you suspect unauthorised access.

Information you provide must be accurate. You may not impersonate others or use the Service for unlawful purposes.

WeddedWay is free for couples to plan their wedding and host their guests, as described on our Pricing page. There is no subscription for the core service.

What is included. The free service includes your wedding website, guest list, RSVPs, planning tools and hosting for your guests, subject to service availability and these terms. It is not a time-limited trial.

Hosting and access. Hosting is provided while the Service remains available and your account remains active under these terms. It is not a promise of permanent or lifetime hosting. See section 8 for service changes and section 10 for account termination.

Optional purchases. We may offer optional paid products or services from time to time. If you choose one, we will show the price and what it includes before you pay. Payment is handled by Stripe; we do not store your card details. Prices are in pounds sterling and include any applicable VAT where charged.

We may add, change, or withdraw individual features as the Service develops (see section 8). Where a change materially reduces what you paid for, contact us and we will put it right.

Core service. There is nothing to pay for the free wedding planning service and no subscription to cancel. You can stop using the Service or delete your account at any time (see section 10).

14-day refund. If you change your mind, contact enquiry@weddedway.com within 14 days of your payment and we will refund it in full. We offer this regardless of whether you have already used the optional paid features.

Your statutory rights. If you are a consumer in the UK or EEA, you normally have 14 days to cancel a distance contract. Where you ask us to unlock optional paid features immediately, you may lose that statutory right once digital delivery has begun — but our 14-day refund above applies in any event, and nothing here limits rights you have under applicable law.

After a refund. We will not delete your wedding content because of a refund, though access tied to the refunded purchase will end. We will give you reasonable notice where content can no longer be served.

Charged in error. If you believe you were charged incorrectly, contact enquiry@weddedway.com and we will review it, whenever it happened.

You retain ownership of content you upload (photos, text, guest lists, and similar). You grant us a limited licence to host, display, back up, and process that content solely to provide the Service.

You are responsible for ensuring you have a lawful basis to collect and share guest personal information, for providing any required notices to guests, and for responding to guest privacy requests. You must not upload unlawful, offensive, or infringing material.

We may remove content or suspend accounts that violate these terms or applicable law, or that pose security or legal risk.

Where you upload or manage guest personal data, you act as data controller and we act as data processor. We will:

• process guest data only on your documented instructions (using the Service);
• implement appropriate security measures;
• assist with data subject requests where reasonably possible, via your account tools or support;
• use sub-processors listed in our Privacy Policy;
• delete or return guest data when you delete your wedding site or account, subject to backup retention and legal obligations.

Further privacy details are in our Privacy Policy. Messages you send directly to WeddedWay, such as support enquiries, are handled by us under that policy. It explains the limited, staff-requested AI help we may use for general enquiries; this does not apply to guest lists or wedding content you manage. Data protection queries: enquiry@weddedway.com.

You must not:

• use the Service to spam, harass, or distribute malware;
• attempt to access other users' data or bypass security;
• scrape or overload our systems without permission;
• use the Service for non-wedding commercial purposes without our agreement;
• upload content that infringes intellectual property or privacy rights.

We aim to keep the Service available but do not guarantee uninterrupted access. Maintenance, security issues and events outside our reasonable control may interrupt access. We may change features where reasonably necessary to maintain the Service, meet legal requirements or address security risks.

If we need to discontinue the Service, we will give reasonable advance notice and a reasonable opportunity to save a copy of your content, unless urgent legal or security requirements prevent this. We will explain material changes and their effect on your access before they take effect where reasonably possible. These terms do not exclude any refund or other remedy you are entitled to under applicable law if we do not provide a paid service as agreed.

Material changes to these terms will be communicated via the website or email. Changes do not retrospectively remove rights arising from an earlier purchase.

Nothing in these terms limits liability that cannot be limited under applicable law (including death or personal injury caused by negligence, or fraud).

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of the Service. Our total liability for claims relating to the Service in any 12-month period is limited to the greater of (a) amounts you paid us in that period or (b) £100.

The Service is a planning tool. We are not responsible for wedding vendors, guest behaviour, or decisions you make based on information in the Service.

You may stop using the Service and delete your account at any time from account settings. We may suspend or terminate accounts that breach these terms or create risk for us or other users.

On termination, your right to use the Service ends. Sections that by nature should survive (liability limits, governing law, data accrued before termination) continue to apply.

These terms are governed by the laws of England and Wales. Courts in England have exclusive jurisdiction, except that consumers in Scotland, Northern Ireland, or the EEA may also have mandatory rights in their home country. Please contact us first at enquiry@weddedway.com — we will try to resolve concerns informally.

Wedded Way — enquiry@weddedway.com.